Warranty & Service Guarantee
Every qualifying repair performed at R&E Auto Service is protected by the NAPA AutoCare Peace of Mind Nationwide Warranty and our own written workmanship guarantee. Coverage terms, limits, and exclusions are provided in writing at the time of service.
NAPA AutoCare Backed
Qualifying parts and labor are covered under the NAPA AutoCare Peace of Mind Warranty program, subject to program terms.
Nationwide Coverage
Honored at participating NAPA AutoCare centers across the United States and Canada.
Parts & Labor Included
Both components and installation labor are covered on eligible repairs — no hidden labor charges on approved warranty claims.
Scope of Coverage
Systems typically eligible for warranty
Eligibility applies to qualifying repairs performed with program-approved parts. Specific coverage for your repair will be documented on your invoice.
- Engine and drivetrain repairs
- Brake systems and related components
- Steering, suspension, and wheel alignment
- Electrical, starting, and charging systems
- Heating, cooling, and air conditioning
- Fuel delivery and exhaust systems
- Diagnostic labor associated with covered repairs
R&E Workmanship Promise
Our commitment, in writing
Written estimates. Repairs are authorized by the customer in writing prior to work being performed. No surprises on the final invoice.
Quality-grade parts. We install OE, OE-equivalent, or premium aftermarket components appropriate to the repair and the vehicle manufacturer's specifications.
Workmanship standard. If a repair covered by our workmanship guarantee is not performed to standard, we will re-inspect and correct the covered work at no additional labor cost to the customer, in accordance with the warranty terms provided at drop-off.
Transparent communication. Diagnostic findings, recommendations, and any changes to scope are communicated and documented before proceeding.
Claim Process
How to request warranty service
Please retain your original repair invoice — it serves as proof of coverage and is required for any warranty claim.
Contact the shop first
Contact R&E Auto Service directly. Whenever possible, warranty concerns are resolved fastest at the original repairing facility.
Away from home
Present your invoice at any participating NAPA AutoCare center. They will validate eligibility under the program and coordinate the claim on your behalf.
Authorized repairs
Approved warranty repairs are performed at no additional cost to the customer for covered parts and labor, subject to program terms.
Terms, limits, and exclusions
Warranty coverage is subject to the written terms of the NAPA AutoCare Peace of Mind Warranty program and to the workmanship terms provided on your R&E Auto Service invoice. Coverage duration, mileage limits, transferability, and claim procedures are set by the applicable program in effect on the date of service and are provided to the customer in writing.
Typical exclusions
The following are generally not covered by workmanship or program warranties. Specific exclusions applicable to your repair are documented on your invoice.
- Normal wear-and-tear items (wiper blades, brake friction material consumed in service, tires, filters, bulbs, fluids)
- Damage resulting from collision, misuse, neglect, or lack of required maintenance
- Modifications, aftermarket alterations, or use outside manufacturer specifications
- Customer-supplied parts, unless separately agreed to in writing
- Repairs performed by another facility after the original service
- Consequential, incidental, or commercial-use damages, to the extent permitted by law
Consumer rights & governing terms
This page is a plain-English summary and is not itself a warranty contract. The written warranty documents provided at the time of service, together with applicable New Jersey consumer protection and automotive repair laws, govern the rights and obligations of the customer and R&E Auto Service. Nothing in this summary limits any non-waivable rights you have under applicable law.
Questions about coverage on a repair?
Have your invoice handy and give us a call — we're happy to walk you through what's covered and next steps.